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About Me

I’m David Rodriguez-Pastrana Parareda. IT Enthusiast, ServiceNow Technical Consultant at Erste Bank, Vienna, Austria.

Technical Consultant in IT

My Current Job


05.2019 - Ongoing : ServiceNow Api Developer at ErsteBank - Full-time job

Now: ServiceNow API Developer, workflows, and reporting.

Before 10 months in: Processing of financial data, Java App development and XSL transformations.
Coding in Bash, Java, Perl, XSLT, XSD, AC Formula Engine. Database integration to validate market price data.

My Story

My real job experience started in Vienna in September 2012, doing an Erasmus exchange program of 8 months at FL3XX GmbH, an Aviation CRM platform.

Later, I started with my Master studies in Business Informatics at TU Wien. My starting job at ITSDONE GmbH, Austrian IT Service provider for two years, helped me to move forward for being Technical Consultant & PM in Cisco Systems Austria, in charge of projects from the requirements until Go live for US & EU customers.

I currently work at Erste Bank as a ServiceNow Technical Consultant, responsible for the Reporting and development of new features. 

My Past Experience


05.2017 - 02.2019 : Technical Consultant AT CISCO SYSTEMS AUSTRIA - Full-time job

B2B Project Integrations between IT leading companies. Usage of Web Services to exchange XML and REST messages via Cisco’s Cloud solution platform ServiceGrid.
Custom, self-solution provided to simplify XSL transformations:


05.2015 - 05.2017 : Application Engineer at ITSDONE GMBH - Full-time job

Configuration of ITSM WebServices using XML, SOAP, REST.
Workflow adoptions in Bash to their Backup reporting tool.
Onboarding of new customers to Service Portal and its Backups tool. Nagios monitoring configuration for system checks, templates, thresholds.
Successful Android app showcase development for Redbull, app for the Smart glasses: Epson Moverio.

Self Projects



Master thesis project only available in local Server, running Apache Tomcat. Collects and disposes all Geographic data based on Open Data portals. Github



Website to make custom XML transformations after providing your own XSL templates. Requires SSH execution. Github



Other Websites

Real Estate agency and CRM for billing and stock in Santa Cruz de Tenerife, Canary Islands. link

Website done for a pharmacy in the city center of Santa Cruz de Tenerife, Canary Islands. link


  • ServiceNow Development
  • WebServices and Api development
  • Technical Consultant and Project Management
  • Web Development in WordPress & Divi template

Bringing the right tools in IT.

IT ticketing system, Web development

ITSM integrations.  

My Approach

I love to bring value to any business related to IT, specially when it comes to ITSM and Web Services topics. Anything which can bring innovation, automation and high analysis, can be a whole combination of satisfaction for me. Having a high focus into details, being able to stress myself on pressure times, I can always find the best solving solution thanks to my past experience, where I worked on big data analyses, tools which required workflow redesigns, API integrations and UI changes for running the desired IT business operations.

Get In Touch

Contact me

+43 664 838 8289

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