CAD Exam Preparation

CAD – Certified Application Developer

Exam Questions


Answers with references to help you prepare for the exam

As an introduction, I recommend watching this video:

Also, you can check the following flash cards:

1. Which of the following statements is true for the Form Designer?

a) To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form.
b) To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.
c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.
d) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.

A. a, b, c, and d
B. b, c, and d
C. a, b, and d
D. a, b, and c

Correct Answer: D


2. Which of the following are configured in an Email Notification?

a) Who will receive the notification.
b) What content will be in the notification.
c) When to send the notification.
d) How to send the notification.

A. a, b and c
a, b, and d
b, c and d
a, c and d

Correct Answer: A



3. To see what scripts, reports, and other application artifacts will be in a published application:

  • A. Enter the name of the Application in the Global search field
  • B. Open the list of Update Sets for the instance
  • C. Examine the Application Files Related List in the application to be published
  • D. Open the artifact records individually to verify the value in the Application field


Correct Answer: B

4. Which one of the following is NOT a debugging strategy for client-side scripts?

  • A. g_form.addInfoMessage()
  • B. Field Watcher
  • C. jslog()
  • D. gs.log()

Correct Answer: D


5. Which Application Access configuration field(s) are NOT available if the Can read configuration field is NOT selected?

  • A. All access to this table via web services
  • B. Can create, Can update, and Can delete
  • C. Can read does not affect the availability of other Application Access fields
  • D. Allow configuration

Correct Answer: B


6. Which of the following is NOT a trigger type in Flow Designer?

  • A. Outbound Email
  • B. Application
  • C. Record
  • D. Schedule

Correct Answer: A


7. When creating new application files in a scoped application, cross scope access is turned on by default in which of the following?

  • A. REST messages
  • B. Table
  • C. Script Include
  • D. Workflow

Correct Answer: B


8. In an Email Notification, which one of the following is NOT true for the Weight field?

  • A. Only Notifications with the highest weight for the same record and recipients are sent
  • B. A Weight value of zero means that no email should be sent
  • C. The Weight value defaults to zero
  • D. A Weight value of zero means the Notification is always sent when the Notification’s When to send criteria is met

Correct Answer: B


9. Which of the following objects does a Display Business Rule NOT have access to?

  • A. previous
  • B. GlideSystem
  • C. g_scratchpad
  • D. current

Correct Answer: A


10. Which of the following features are available to Global applications? (Choose two.)

  • A. Automated Test Framework
  • B. Source Control
  • C. Delegated Development
  • D. Flow Designer

Correct Answer: A & D, B as well


11. Which one of the following is NOT a UI Action type?

  • A. List choice
  • B. Form button
  • C. List banner button
  • D. Form choice

Correct Answer: D

12. Which of the following is NOT supported by Flow Designer?

  • A. Call a subflow from a flow
  • B. Test a flow with rollback
  • C. Use Delegated Developer
  • D. Run a flow from a MetricBase Trigger

Correct Answer: B

13. Which of the following are true for reports in ServiceNow? (Choose three.)

  • A. Any user can see any report shared with them.
  • B. Can be a graphical representation of data.
  • C. All users can generate reports on any table.
  • D. Can be run on demand by authorized users.
  • E. Can be scheduled to be run and distributed by email.

Correct Answer: BDE


14. Modules must have a Link type. Which one of the following is a list of Link types?

  • A. List of Records, Separator, Catalog Type, Roles
  • B. Assessment, List of Records, Separator, Timeline Page
  • C. List of Records, Content Page, Order, URL (from arguments:)
  • D. Assessment, List of Records, Content Page, Roles

Correct Answer: B


15. Which one of the following is true for a table with the `Allow configuration` Application Access option selected?

  • A. Only the in scope application’s scripts can create Business Rules for the table
  • B. Any user with the application’s user role can modify the application’s scripts
  • C. Out of scope applications can create Business Rules for the table
  • D. Out of scope applications can add new tables to the scoped application

Correct Answer:C

16. When working in the Form Designer, configuring the label of a field in a child table changes the label on which table(s)?

  • A. base table
  • B. child table
  • C. parent table
  • D. all tables

Correct Answer:B

17. Which one of the following is true?

  • A. A UI Policy’s Actions execute before the UI Policy’s Scripts
  • B. The execution order for a UI Policy’s Scripts and Actions is determined at runtime
  • C. A UI Policy’s Scripts execute before the UI Policy’s Actions
  • D. A UI Policy’s Actions and Scripts execute at the same time

Correct Answer: A

Here is the Business Rule script template:
18. This type of JavaScript function is known as:

  • A. Constructor
  • B. Scoped
  • C. Anonymous
  • D. Self-invoking

Correct Answer: D

19. Which method call returns true only if the currently logged in user has the catalog_admin role and in no other case?

  • A. g_user.hasRole(‘catalog_admin’)
  • B. g_user.hasRoleExactly(‘catalog_admin’)
  • C. g_user.hasRoleOnly(‘catalog_admin’)
  • D. g_user.hasRoleFromList(‘catalog_admin’)

Correct Answer: B

20. There is a basic strategy when creating a Utils Script Include. Identify the step that does not belong.

  • A. Identify the table
  • B. Script the function(s)
  • C. Create a class
  • D. Create a prototype object from the new class

Correct Answer: A


21. Which roles grant access to source control repository operations such as importing applications from source control, or linking an application to source control? (Choose two.)

  • A. source_control
  • B. source_control_admin
  • C. admin
  • D. git_admin

Correct Answer: A & C

22. When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event triggering the Notification?

  • A. ${event.<property name>}
  • B. ${current.<property name>}
  • C. ${<property name>.getDisplayValue()}
  • D. ${gs.<property name>}

Correct Answer: A


23. Which one of the following is true for a Script Include with a Protection Policy value of Protected?

  • A. Any user with the protected_edit role can see and edit the Script Include
  • B. The Protection policy option can only be enabled by a user with the admin role
  • C. The Protection Policy is applied only if the system property value is true
  • D. The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store

Correct Answer: D
Reference: Answer by Chuck Tomasi:


24. Which one of the following is true for GlideUser (g_user) methods?

  • A. Can be used in Client Scripts and UI Policies only
  • B. Can be used in Business Rules only
  • C. Can be used in Client Scripts, UI Policies, and UI Actions
  • D. Can be used in Business Rules, and Scripts Includes

Correct Answer: A

25. When configuring a module, what does the Override application menu roles configuration option do?

  • A. Users with the module role but without access to the application menu access the module
  • B. Self-Service users can access the module even though they do not have roles
  • C. Admin is given access to the module even if Access Controls would ordinarily prevent access
  • D. Users with access to the application menu can see the module even if they don’t have the module role

Correct Answer: A

26. Which platform feature can be used to determine the relationships between field in an Import Set table to field in an existing ServiceNow table?

  • A. Business Service Management Map
  • B. Data Sources
  • C. Transform Map
  • D. CI Relationship Builder

Correct Answer:C


27. When configuring a REST Message, the Endpoint is:

  • A. The commands to the REST script to stop execution
  • B. The URI of the data to be accessed, queried, or modified
  • C. Information about the format of the returned data
  • D. The response from the provider indicating there is no data to send back

Correct Answer: B


28. When evaluating Access Controls, ServiceNow searches and evaluates:

  • A. Only for matches on the current table
  • B. Only for matches on the current field
  • C. From the most specific match to the most generic match
  • D. From the most generic match to the most specific match

Correct Answer: C


29. In a Business Rule, which one of the following returns true if the currently logged in user has the admin role?

  • A. g_form.hasRoleExactly(‘admin’)
  • B. gs.hasRole(‘admin’)
  • C. g_form.hasRole(‘admin’)
  • D. gs.hasRoleExactly(‘admin’)

Correct Answer: B


30. From the list below, identify one reason an application might NOT be a good fit with ServiceNow. The application:

  • A. Needs workflow to manage processes
  • B. Requires ג€as-isג€ use of low-level programming libraries
  • C. Requires reporting capabilities
  • D. Uses forms extensively to interact with data

Correct Answer: B

31. Identify the incorrect statement about Delegated Development in ServiceNow.

  • A. Administrators can grant non-admin users the ability to develop global applications.
  • B. Administrators can specify which application file types the developer can access.
  • C. Administrators can grant the developer access to script fields.
  • D. Administrators can grant the developer access to security records.

Correct Answer: B

ServiceNow Consultant